Q.    What is your return policy?
A.     Your satisfaction is guaranteed! Please see our return policy for specific details.

Q.    What payment methods do you accept?
A.     We accept Visa, Mastercard, Discover, American Express and Paypal. Money orders and    cashiers checks are accepted through the USPS Mail and should be made out to:
the birdhouse chick

Personal checks are also accepted, but must clear the bank prior to shipping your order.
There is a "returned check fee" of $35.00.  Payments may be mailed to:

	the birdhouse chick
	140 battle drive
	dallas, ga 30132

Please be sure to print your order and include it with your payment.

Q.    What shipping methods do you use?
A.    We use FedEx, UPS Ground, and USPS Mail.
We try to use the most economical service for our customers.
Some items may ship from different artists or locations.
Please see our shipping page for detailed shipping rates.

Q.    Do you charge sales tax on purchases?
A.    Items purchased within the state of Georgia do incur 7% state sales tax.
No other states will incur a sales tax.

Q.    How can I purchase a gift certificate?
A.    Gift Cards may be purchased online, and downloaded immediately upon your receipt.
The link to download the Gift Card will appear on your emailed receipt of order.
We'll be happy to personalize a gift card too, and send it to the recipient via e-mail or snail mail!

Q.   Can I order by phone?
A.    Absolutely! just give us a call @ 866.478.8265. Please have the item number(s) or names available.
You may also fax your order to 866.917.8288. please have all credit card info completed.

Please feel free to give us a call with any questions or concerns!