All in-stock orders are processed and shipped within 48 hours. 

For orders within the continental 48 states: items shipped USPS priority mail are usually received within 2-3 business days of shipping.

Items shipped UPS Ground are usually received within 4-6 business days. 

For orders in Alaska, Hawaii, and Puerto Rico a surcharge of $3.50 will be added at checkout. 

International shipping is available, but you must call or fax us for rates. Additional taxes, tariffs, duties, or fees may apply on international orders, and thebirdhousechick.com assumes no responsibility for these fees.

We offer FREE shipping on orders over $95.00--purchased gift certificates are not included.

Rates for continental 48 states:
$.01 - $9.99 $8.50
$10.00 - $29.99 $9.50
$30.00 - $49.99 $10.50
$50.00 - $69.99 $11.50
$70.00 - $74.99 $13.00
$75.00 - $94.99 $13.50
$95.00 + FREE

*GA residents please add 7% State Sales Tax

at thebirdhousechick.com your satisfaction is 100% guaranteed! 

If you are not pleased simply call us within 7 days of receipt of your item for an RMA code (return merchandise authorization) and you may return the item within 14 days of purchase for an exchange or refund.  Unfortunately, shipping fees are not refundable and there may be a 20% restocking fee on some items which will be deducted from your refund due. 

All items must be returned in original packaging and in re-salable condition. We will do everything within our power to make you happy.  If the item was received damaged, please notify us immediately so that we can schedule a pickup for return.  You will have the option for a repacement, or a refund.