"Hi Beth - just wanted to let you know that the butterfly dripper fountain was on my porch when I came home from work on Friday, and the GORGEOUS yellow butterfly came Saturday.  Everything is installed except for the dripper fountain - I have to wait for the electrician to set me up with an outdoor outlet - and the garden is looking extra spiffy.  Love the water wigglers.  May have to order a third one before long.  They really catch your eye so I can imagine that it won't take long for the birds to spot them either.  Thanks so much for all your help and personal service.  What a refreshing pleasure to do business with you.  Will keep you posted on the interview." Patricia H. - West Miami, FL

"Hi Beth...
I am on the road with my job but wanted to let you know how much I LOVE my bird feeders, bird houses, and extra goodies!  Will take pictures when I get home.
Thanks again for the help, and advice
I will get the Oriole feeder next!
Colleen T. - St. Charles, IL 

"Beth - Thank you so much! You have the best customer service I've ever experienced online. Rest assured that I will keep your site bookmarked and will most definitely purchase from you in the future! I've got my eye on that red/purple Retro bird feeder. ; ) Darla S. - Mobile, AL.

"Beth - thank you so much for your lovely message and for taking such great care of my order.  My mother loves these bird feeders and has been looking at your website for sometime.   I really appreciate your follow through and your note.  Looking forward to passing the word on about your company!  Regards",  Renee R. - Huntington Beach, CA

"if I have future needs that your company provides I will send the business your way. As I said before it is very nice to have the personal email, that's great customer service which is a rare thing these days.

I did just move the post away from the trees but alas they just climbed right up, hence the need for the baffle. Do you sell bear baffles? Ha Ha, yeah they tore down a few posts last fall. Oh well, you live in the country and you get all types, the deer in the backyard offset the "not so nice critters".

 Thanks again! Shawn S. - Southampton, MA. 

  "Hi Beth

I received my mister yesterday and today it will be up and running! Thanks for the extra gifts! I am glad to have found your website and look forward to doing business again with you! Great customer service!
Thanks," Jamie M. - South Yarmouth, MA
 

  "I thought you might like to know that my parents like the tabby cat birdhouse I sent them (to Tennessee) for Christmas.  Their cat however, repeatedly attacked the birdhouse cat while it resided under the tree.  My parents needed to relocate the birdhouse so that it wouldn’t get broken.

They aren’t the easiest to get a gift for, nothing ever seems to get them excited, so I was thrilled that at the very least they got a different kind of chuckle out of it than was actually intended.  Can’t wait to hear how the cat reacts when it sees the birdhouse hanging from the tree!"  

Rebecca H. - New York, NY

 "Hi Beth,
 
Just received my bird feeder in the afternoon mail.  I was so impressed with the prompt delivery and sturdy packaging but even more so with the lovely handwritten note accompaning it.  How very nice of you to take the time to express your appreciation and to add some welcome advice.  I will be certain to tell anyone who admires the birdfeeder where they might aquire one.  Your address is now in my permanent file.
 
Wishing you a wonderful Christmas and a healthy... and profitable... New Year.
By the way, the bird feeder is a delight!"  Sincerely, Beryl B. - Ewing, NJ.        

 "Hi Beth,
Just wanted to let you know that I received the new puffer in excellent shape.  I finally had lunch with my girlfriend today and was able to give her the belated  birthday gift. She was so excited when she opened it!  As we are scuba divers the puffer was so appropriate and once one even bit her - so it had special meaning. 
I then told her the whole story about how I found you on line and how patient and helpful you were in helping me pick just the right birdhouse.  She said it was so beautiful she didn't want to hang it outside!  But, as she has quite a few birdhouses, all with current "tenants" I think she will eventually give it to the birds!  The nesting ball was also quite a hit, as she had never seen one either.
Thank you for all your help.  It was a pleasure speaking with you and doing business with you.  Your caring comes across loud and clear from the time you take the order until it's received - the way it's packed and your handwritten personalized note shows you care.
I will be ordering from you again, once spring gets here - so much snow!  I have passed your business card on and will recommend you to my friends.
Thanks again for everything.  Marilyn W. - Port Washington, NY.     

"Hi Beth, What wonderful customer service. You reminded me why it's so important to shop with small, personal businesses. I'm sure Patti will love her gift (we couldn't stop laughing when we saw it online). Thank you so much for wrapping it. Have a wonderful, blessed Christmas season.

Thankfully, Lisa"  Lisa C. - Arvada, CO.    

 "My mom got her birdhouse today, along with the book, sock and food.  Thank you so much for the nice hand written note and wrapping the gifs.  Including some food was above and beyond.  It was perfect!  I will be ordering from you for all her needs!!!!!!!!
 
It really made her so happy and it made me look good....lol.  THANKS so much!"
 Andrea E. - Chicago, IL.     

"Dear Beth,

Wow! Thank you so much! I adore my sister and she is very into birds as are all of my family. You can expect my loyal  and often shopping with you and will recommend you to all I know. Seriously, what excellent and personal service, I couldn't have asked for more. You have a wonderful weekend too and bless you a million times!

Thanks and thanks and thanks again,
Best Regards, Dashiel "
Dashiel G. - Honeybrook, PA.

"Beth,
Sorry I just got this message from you!  Thank you so much for gift wrapping that for me.  That was really sweet of you!  My brother Jeff did get this on Saturday & he LOVED it!  He loves things that are unique & out of the ordinary so I knew he would like Hot Lips Hilda!  Thanks all for the thistle sock.  That is very nice.  I loved you website & told my brother to check it out as well when he can.  Thanks again for getting that out so quick & for all the "extras" you did.  I hope yoy have a very Merry Christmas!"

Chelsi T. - Cherryville, NC
 

   "Hey Beth,
I received all 4 houses and feeders.  All is well, all installed and all look amazing!!............Just as soon as I get everything planted I will send u pixs..... I'm really glad I found you.  Working with you was great.  The "back & forth" was the key and your suggestions were right on target.  As they say, we resonated.
Thanks for the cute frog rain gauge... very nice touch!"
 Frank S. - Fayetteville, NC 
 
 

"Hi Beth.
Thanks very much for your help.  I am anxious to see the birdhouse.  I am so glad that I decided to call you, rather than just looking for a birdhouse elsewhere.
 
It was a pleasure doing business with you.  If I am looking for another birdhouse in the future, I will certainly get in touch with you. Take care!" 
 Lori Z. - Rockford, MI. 

"Beth,
 
Thank you for the kind and prompt reply.  I really appreciate the personal consideration and your enthusiasm.

Sounds like you enjoy what you do and it is refreshing to find somebody with your enthusiasm. Thanks again for the update."

Monica P. - Triangle, VA.
 

Beth,
"Just wanted to let you know that my Mom's birdhouse arrived last Friday shortly after I got to her house for the July 4th weekend. It was beautiful and she loved it. We went right outside and put it on the post! It adds so much character!
 
Thanks for getting this out so quickly. It was a pleasure doing business with you and hope to visit your website again soon! Take care -"

Kim C. -  Morrisville, NC

Hi Beth,
How nice of you to remember me! I wouldn't think of shopping for my mother's annual hummingbird present anywhere else as you took such good care of me last year.  No worries if it gets there a bit late. She is getting flowers and a topsy turvy hummingbird flower planter as well.  I am sure each will arrive on a separate day so it will be like Christmas in spring time for her.  She adored her feeder I got her last year and I am sure she will be tickled with this one. See you next May! (if not sooner)  Donna H. - High Ridge, MO

"My father loved the birdhouse!! It was a big hit with the whole family! My dad had the biggest smile on his face and couldn't believe how much the cat looked like our family cat Babar!! Thanks again for such a great gift!

"Hilda just arrived and is even more outrageous (and big) than I expected. I just couldn't wait to try her out, so even though I have no seeds in the house, she is currently beautifying my deck/back entrance. If cats start coming around, I will relocate her to higher ground, but for now I want her to be the first person people see when they come to my door!"
 
Thanks for her, she's awesome. And please let me know if I can ever do anything to help you with your site, or anything else. 

Heather Reimer, The Write Content